News & Announcements


Medical Plan Administrator Transition

On January 1, 2020, the State's medical plan administrator is changing from UnitedHealthcare to Blue Cross & Blue Shield of Rhode Island (BCBSRI).

What you need to know
  • There will be NO changes to your active employee or retiree medical/prescription coverage options and plan designs.
  • Your prescription drug coverage will still be administered by CVS/Caremark.
  • There is no action you need to take to be covered by BCBSRI; your medical plan will transition to BCBSRI automatically.
  • You can expect to receive separate medical plan and prescription drug ID cards from BCBSRI and CVS/Caremark in late December.
  • Talk to your providers and confirm they will participate in the BCBSRI network. Most do, but if yours don't, visit bcbsri.com/finddoctor or contact the
    CARE CenterStarting October 28, call the BCBSRI State of Rhode Island Employee CARE Center at 401-429-2104 or 1-866-987-3705 with transition and coverage questions.

    CARE Center hours are Monday–Friday, 8:00am–8:00pm and Saturday, 8:00am–12:00pm.
    for assistance starting October 28.
  • If you are currently enrolled in Anchor Choice and will be staying with the same plan for 2020:
    • An HSA will be opened for you through BCBSRI. Any HSA contributions from January 2020 onward will be made to your new BCBSRI HSA, and you will receive a BCBSRI HSA debit card to use for eligible expenses incurred on or after January 1, 2020.
    • You will have an opportunity to roll over your existing Optum Bank HSA balance into your BCBSRI HSA as part of a group rollover in early 2020. If you keep your Optum Bank HSA, you will be subject to a monthly maintenance fee from Optum after the group rollover occurs.
  • The State's transition to BCBSRI will NOT affect any co-share credit payouts for Rewards for Wellness 2019-2020 or for Annual Preventive Exam 2019-2020.
Have more questions?
  • Be on the lookout for your State of Rhode Island medical transition pamphlet that will be mailed to your home in early to mid October.
  • Attend an Open Enrollment Fair & Benefits Presentation between October 28–November 15, 2019 and speak to a BCBSRI representative.
  • Starting October 28, call the BCBSRI State of Rhode Island Employee CARE Center at 401-429-2104 or 1-866-987-3705 with transition and coverage questions. CARE Center hours are Monday–Friday, 8:00am–8:00pm and Saturday, 8:00am–12:00pm.
  • Bookmark this page for the latest information on the transition.
Blue Cross & Blue Shield of Rhode Island

Complete Your Rewards for Wellness 2019-2020 Activities

The Rewards for Wellness 2019-2020 program runs from January 1, 2019–December 31, 2019. Complete your Rewards activities between these dates and earn up to $500 in co-share credit.
Learn more here

Rewards for Wellness 2019-2020

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