March 1, 2014
PHARMACY PROVIDER CHANGE
Feb. 28, 2014: All employees (and state retirees under age 65) who currently participate in the state medical/pharmacy plans should have received new ID cards from both UnitedHealthcare and CVS Caremark at your home addresses. The member ID number is the same ID number as your current UnitedHealthcare ID number for both the pharmacy and the medical benefits but separate ID cards are required for medical providers and for pharmacies effective March 1, 2014.
If you have not received your new CVS Caremark ID card:
Note: Your pharmacy prescriptions do not have to be filled at CVS stores when CVS Caremark begins administering our coverage on March 1. Our current pharmacy providers in the Optum network are also included in the CVS Caremark network.
Contact www.caremark.com or call 1-800-307-5432 if you have questions regarding any of the pharmacy related information.
Flex-Plan Services FSA Participants
Current IRS Regulations require that Flex-Plan Services substantiate certain card purchases to verify that expenses were for FSA eligible items. Please do not ignore any e-mail requests you may receive for substantiation from Flex-Plan Services or your FSA card may be suspended. Click here for a summary of the card substantiation process.