Benefits Enrollment
Follow the instructions below to enroll in your State benefits. These are general instructions that are intended to be most useful to new hires and ongoing employees in open enrollment. If you are making changes to your benefit elections (enrolling in or changing coverage) due to a qualifying status change, please visit the Status Changes page for enrollment instructions that are specific to you.
Before making any benefit elections, it is recommended that you review our decision support materials to better understand your options and choose the best coverage for you and your family. Visit the virtual benefits fair, read the State of Rhode Island Benefits Guide, and take advantage of resources such as ALEX, the State’s interactive online benefits counselor, and whiteboard animated benefit videos on the Decision Support page.
Medical/Prescription, Dental, Vision, FSA
- Before accessing Workterra, gather the following information:
- Family member social security numbers and supporting documentation - If you plan to enroll any family members on your plans, you will need to enter their social security numbers and upload supporting documentation proving their relationship to you.
- All elections are pended for administrator review. If you add a new dependent (one that was not already listed in Workterra when you first logged in) but do not submit supporting documentation in a timely manner, your elections WILL be rejected.
- PCP NPI number(s) - If you plan to enroll yourself and any family members in the State medical plan, please note that you will need to designate primary care physician(s) (PCPs) for each person during the enrollment process. You designate a preferred PCP by entering the PCP’s National Provider Identifier (NPI) number in Workterra.
- See the PCP Coordination of Care flyer to learn more about how the PCP requirement works as part of your State medical coverage.
- Follow these Step-by-Step Instructions to find your preferred PCP(s) and their 10-digit NPI(s). Write down the number(s) so that you will be ready to enter them when you make your elections in Workterra.
- You may also choose to have your PCP(s) chosen for you by checking the “Auto Allocate” box on the PCP pop-up page in Workterra.
- Access Workterra and make your health benefits elections.
- Log in to sori.workterra.net
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- Follow the Workterra User Guide for detailed instructions on how to navigate the system, add dependents, and make your elections.
- Notes for adding dependents to your plans :
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- Notes regarding ex-spouses
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- Workterra support:
- If you need help with logging into Workterra / resetting your password, or finding your PCP and their 10-digit NPI, call the BCBSRI CARE Center at (401) 429-2104 or 1-866-987-3705. CARE Center hours are Monday–Friday, 8am–8pm and Saturday, 8am–12pm.
- If you have any other questions related to Workterra or regarding plan eligibility rules, please call the Office of Employee Benefits or email doa.enrollmenthelp@hr.ri.gov.
To enroll in or waive (and elect receipt of the medical waiver opt-out payment) medical/prescription, dental, vision and FSA coverage, you will use the State’s online enrollment system Workterra.
Health Savings Account (HSA)
Only applicable if you are enrolled in the Anchor Choice Plan with HSA
- If you enroll in the Anchor Choice Plan with HSA, an HSA will be automatically opened for you.
- The State contributes up to $1,500/$3,000 for individual/family coverage each plan year*
- To make additional voluntary contributions via payroll deductions**, complete and submit the HSA Employee Payroll Deduction Authorization Form by:
- Using the "Upload Documents" option in Workterra
- Emailing , or
- Faxing to (401) 574-9281
- HSA Contribution Limits:
2019 Limits*** | 2020 Limits*** | 2021 Limits*** | |
---|---|---|---|
Individual coverage | $3,500 | $3,550 | $3,600 |
Family coverage | $7,000 | $7,100 | $7,200 |
Additional catch-up contribution for age 55 and over | $1,000 | $1,000 | $1,000 |
* Contributions are made biannually with half deposited on January 1 and the other half deposited on July 1. The State’s HSA contributions are not pro-rated for employees that enroll after those dates.
** You may make changes to your HSA contribution at any time during the year.
*** Includes any contribution from the State. For example, if you have individual coverage for 2021 and the State contributed $1,500 to your HSA, you have $3,600 - $1,500 = $2,100 available to contribute on your own.
Supplemental Benefits
If You Need Assistance
- If you need help with logging into Workterra / resetting your password, or finding your PCP and their 10-digit NPI, call the BCBSRI CARE Center at (401) 429-2104 or 1-866-987-3705. CARE Center hours are Monday–Friday, 8am–8pm and Saturday, 8am–12pm.
- If you have any other questions related to Workterra or regarding plan eligibility rules, please call the Office of Employee Benefits or email doa.enrollmenthelp@hr.ri.gov.
- The Office of Employee Benefits can help you with most benefits-related questions. However, you may need to refer directly to one of the State’s benefits vendors for more detailed and in-depth plan-related questions. Please find vendor-specific contact information below:
Vendor | Website | Phone | Benefit |
---|---|---|---|
Blue Cross & Blue Shield of Rhode Island (BCBSRI) | bcbsri.com | 401-429-2104 or 866-987-3705 | Medical/Wellness |
CVS Caremark | www.caremark.com | 800-552-8159 | Prescription |
Delta Dental | www.deltadentalri.com | 800-843-3582 | Dental |
VSP | www.vsp.com | 800-877-7195 | Vision |
Navia | www.naviabenefits.com | 800-669-3539 | Flexible Spending Accounts (FSA) |
Fidelity | netbenefits.com/atwork | 800-343-0860 | Deferred compensation |
TIAA | tiaa.org/ri | 800-897-1026 | Deferred compensation |
Voya | ri.beready2retire.com | 800-584-6001 | Deferred compensation |
The Hartford | www.thehartford.com | 888-563-1124 | Life insurance |
Aflac | www.aflac.com | 401-475-9936, ext. 130 | Short-term disability insurance (unionized & non-unionized employees) |
Colonial Life | www.visityouville.com | 866-349-8011 | Short-term disability insurance (unionized employees) |
MetLife Legal | info.legalplans.com (access code: 7580001 for the Single Plan, 7590001 for the Family Plan) | 800-821-6400 | Legal coverage |